Frequently asked questions

By phone or WhatsApp. Send your pickup address, destination and travel time, and the ride will be arranged with the driver directly. There is no online booking form.

For city rides, ordering shortly before you travel usually works. For airport rides and long routes, earlier is better — the day before gives you real certainty. Ask when you call.

Yes — call or message the same number you ordered with. Changes and cancellations are handled directly with the driver.

Ben Gurion Airport (TLV) near Tel Aviv is the main one we serve. Ask about other airports when you call.

In the arrivals hall after baggage claim. Give your flight number when you order so the driver can track the flight.

Drivers follow flight status when you provide the flight number. You can also confirm by phone before landing.

Usually 20–35 minutes, depending on traffic and your exact destination.

Yes — a direct taxi from Tel Aviv to Jerusalem takes about 45–60 minutes on Highway 1.

Yes, with wait-and-return arrangements. The drive is about 1.5 hours each way.

Yes — waiting time is agreed when you order, whether for an appointment, a meeting or a day trip.

Yes — the driver loads and unloads your luggage. Tell us how many bags when you order.

Yes — give the number of passengers when you call so the right vehicle is arranged.

Ask when you order and the driver will tell you what can be arranged for your trip.

Fares are confirmed directly when you order — the driver will tell you the price before the ride starts. Ask for the fare in advance.