Practical taxi information for your Tel Aviv visit
Keep the details that matter in one place: your addresses, reachable number, passenger and luggage information, and the reply confirming the trip. This checklist helps you ask the right questions before travelling.
- Before the request, before pickup, after the ride
- Payment and luggage questions
- Changes to flights, hotels and return plans
In this guide
Save the right contact and the complete address
Our taxi service number is +972 53 600 8686 (053-600-8686 within Israel). Save it with your flight and hotel details. It is the taxi service contact, not the airport information desk or a hotel reception number.
Save the street number, property name and vehicle entrance as text as well as on a map. For an apartment, keep host and key instructions separately. If you travel with others, make sure at least one other person can find the booking details if your phone runs out of power.
Make your number reachable on arrival
Provide a number with its country code and say whether calls or WhatsApp will work. Check your own roaming, SIM or data arrangements before relying on a message after landing. Keep the confirmed meeting instructions available offline where possible.
If another person is arranging the ride, identify the passenger who will actually meet the vehicle and give their reachable contact with permission. Forward the agreed pickup instructions to that passenger; the person paying or enquiring may not be the person travelling.
Ask about the payment method before pickup
Do not assume that every vehicle accepts the same payment method or currency. Ask what can be used for your confirmed trip, when payment is due and whether a receipt can be provided in the form you need. Business travellers should clarify invoice details before the journey.
The price page is a budgeting reference. Clarify the fare basis and any agreed waiting, stops, equipment or luggage charges. The calculator result is not a payment receipt and does not itself confirm a reservation.
Describe the people and the luggage
Count children as passengers and state any child-seat request, including the information needed to check suitability. For bags, describe sizes as well as numbers. A cabin case, a large suitcase, a folded wheelchair and sports equipment make different demands on the vehicle.
If you need an accessible vehicle or help boarding, explain the requirement before confirming. Ask what can actually be provided; do not rely on a website display-accessibility button as evidence about vehicle accessibility. See vehicle-size planning for larger parties and equipment.
If your flight or destination changes
Tell the service as soon as a flight number, arrival date, terminal, pickup time or hotel changes. Keep the old and new details clear. If a flight moves across midnight, restate the date in full rather than saying only “tomorrow”.
Ask for updated confirmation when the change affects the route, waiting or price. If cancelling or delaying a journey, clarify the terms that apply to your booking. A new message is not proof that the change has been accepted until you receive a reply.
At pickup and after the ride
Check the journey details with the driver before leaving, especially when there are several passengers, a second stop or luggage at another address. Keep small personal items together and check the seat and boot before you leave the vehicle.
If an item is missing, contact the service with the travel date, approximate time, route and a description. For the next journey, use the request form or the contact page. Review airport planning before an airport pickup.
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Frequently asked questions
What is the taxi service phone number?
The service number is 053-600-8686 in Israel or +972 53 600 8686 internationally. It is not the airport information number.
Can I assume card payment is available?
Ask the service which payment methods are accepted for your particular trip before pickup. Do not assume every vehicle has the same payment facilities.
What should I do if my flight changes?
Send the new flight, date, local arrival time and terminal if known, then request updated confirmation of pickup and any affected arrangements.
Does an accessibility button mean the taxi is wheelchair accessible?
No. Website display controls help with using the website. Vehicle access requirements must be described and explicitly confirmed with the service.
Get a fixed fare
Get an indicative fare for your trip
Choose a pickup and a drop-off, add your date and time, and the widget shows an indicative fare from our published rates — confirmed by message before you travel.
Call or WhatsApp with your addresses and preferred time.